🛍️ Swapna Purno – Frequently Asked Questions (FAQs)

 

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❓ 1. What is Swapna Purno?

Swapna Purno is an online shopping platform based in Bangladesh offering a wide range of products including fashion, electronics, home decor, beauty items, and more — all at affordable prices with fast delivery.

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❓ 2. How can I place an order?

You can place an order by:

• Browsing our product categories

• Clicking "Add to Cart"

• Going to your cart and clicking “Checkout”

• Filling in your shipping information and confirming the order

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❓ 3. What payment methods do you accept?

We accept:

• bKash

• Nagad

• Rocket 

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❓ 4. Do you offer home delivery?

Yes! We deliver all over Bangladesh. Delivery charges and time may vary based on your location.

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❓ 5. How long does delivery take?

Delivery usually takes:

• Inside Dhaka: 2–3 business days

• Outside Dhaka: 2–7 business days

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❓ 6. Can I return or exchange a product?

No, we don't have a return policy for eligible products. 

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❓ 7. How can I track my order?

Once your order is confirmed, we’ll send you a tracking ID via SMS or email. You can use that to check delivery status.

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❓ 8. Is my personal information safe?

Absolutely. We use secure technologies and never share your personal data with third parties without your consent.

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❓ 9. How do I contact customer support?

You can contact us via:

• Email: support@swapnapurno.com 

• Phone/WhatsApp: +8801312194745,+8801791110838.